Privacy Policy – Hotel Manish Palace, Digha

1. Introduction

Hotel Manish Palace, located in New Digha, West Bengal, is committed to protecting the privacy and personal information of its guests and website users. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, ID proof details (Aadhaar, Passport, etc.)
Booking Information: Check-in/check-out dates, room preferences, payment details
Technical Information: IP address, browser type, device information (if using website)

3. How We Use Your Information

Your information is used for:

Processing hotel bookings and reservations
Guest check-in and identity verification (as per government regulations)
Providing customer support and services
Improving our services and guest experience
Sending booking confirmations and updates

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

Government authorities (if required by law)
Payment gateways for secure transactions
Service providers assisting in hotel operations

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

6. Cookies & Website Tracking

If you visit our website, cookies may be used to:

Enhance user experience
Analyze website traffic
Remember user preferences

7. Guest Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion (subject to legal requirements)

8. Retention of Data

We retain your information only as long as necessary for:

Legal compliance
Business and operational purposes

9. Third-Party Links

Our website or booking platforms may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

Hotel Manish Palace may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Information

Hotel Manish Palace
New Digha, West Bengal – 721463
📞 Phone: +91-8016459696